Frequently Asked Questions (FAQ)

General

What does Electro Freeze Southeast offer?

We specialize in commercial frozen dessert and foodservice equipment, including soft serve machines, shake freezers, slush machines, pressure fryers, and ventless cooking equipment. We are proud to offer the full line of Broaster® equipment—trusted by foodservice operators nationwide—as well as reconditioned units, parts, service, and expert consultation for new or growing businesses.

Where do you operate?

We serve customers throughout the Southeastern United States, including Florida and Georgia.

Do you sell to individuals or only to businesses?

Our primary clients are businesses, such as restaurants, ice cream shops, food trucks, and cafeterias. However, serious buyers with the proper setup are welcome to inquire.

Equipment

What types of equipment do you carry?

We carry a wide range of commercial foodservice equipment, including:

• Electro Freeze® soft serve, batch, shake, and slush machines
• Broaster® pressure fryers and ventless frying solutions
• Reconditioned frozen dessert equipment (limited availability)

What is the difference between new, used, and reconditioned equipment?

New: Brand-new machines with full warranties and the longest lifespan. Ideal for long-term investment.
Reconditioned: Professionally inspected, cleaned, and repaired machines—budget-friendly and reliable.
Used: Sold as-is, with no refurbishment. Best for experienced operators or backup use.
We offer reconditioned equipment, but recommend new for maximum ROI and reliability.

Do you offer Broaster® training and support?

Yes. As an authorized Broaster® distributor, we offer equipment setup, staff training, and access to Broaster’s exclusive branded food programs. We’re here to ensure you get the most out of your Broaster investment.

Can I demo the machines before purchasing?

Yes! We have a showroom available for demonstrations. Contact us to schedule a visit and experience the equipment in action.

Do your machines come with a warranty?

New machines come with a manufacturer’s warranty. Reconditioned equipment may include a limited warranty — details vary by unit.

Services

Do you offer equipment maintenance and repair?

Yes, we provide service and maintenance for Electro Freeze and Broaster® equipment. Our factory-trained technicians can help keep your machines running smoothly.

Do you offer training on how to use the equipment?

Absolutely. We provide product training and ongoing support to ensure you and your staff can operate your machines with confidence and efficiency.

Orders & Delivery

How do I place an order?

You can contact us directly through our website or call us at the number listed on the Contact page. We’ll walk you through the process based on your needs.

Do you offer delivery and installation?

Yes, delivery and professional installation services are available throughout our service area.

Financing & Support

Do you offer financing?

We work with trusted third-party financing partners. Contact us to learn more about current financing options and how to apply.

What if I’m not sure what machine is right for my business?

We’re happy to help! Our team offers personalized consultations to recommend the best equipment based on your menu, space, and volume goals.